A Survey Provides an Overview of Working from Home and Cybersecurity during the COVID-19 Pandemic

Twingate surveyed 1,011 employees and asked them about video calls and their perceptions about cybersecurity while working from home. 55% of respondents were managers while 45% of them are working as employees. Approximately 42% of respondents to the survey were female, 57.2% were male, and less than 1% of respondents were identified as non-binary.

Discussing the perceptions of digital security risks at home, it was discovered that 40.8% of employees feel secure while working from home, and 59.2% feel more secure while working at their working places. 36% of employees are more cautious while opening emails, and 27% of them feel less secure working from home.

34.6% of employees said that their managers educated them about existing COVID-19 scams while 71% of managers said that they educated their employees. When the employees were asked they received formal guidelines about video calling safety, 44.3% said yes while 73% of managers claim that they provided formal guidelines to their employees about video safety.

86% of managers prepared their team to work from home safely, while 60% of employees stated that their managers prepared them to work from home securely. Discussing the most secure video-calling services, 92.9% of respondents perceive Microsoft Teams as a secure software while 88.8%, 88.5%, 85.2%, and 81.9% of them perceive Google Meet, Skype, Google Hangouts, and GoToMeeting, as secure software, respectively.

It was also discovered in the survey that 55% of people are using their personal devices during the coronavirus pandemic while 45% use company-owned devices. The survey also revealed that people are doing various activities during the pandemic such as changing passwords (33.6%), upgrading WiFi (22.8%), using a VPN (21.9%), and many more.

58.1% of respondents to the survey said that they discuss sensitive information work video conversation, while 41.9% do not share sensitive information on video calls. The most commonly discussed topics on work video conversations include new ideas (67.2%), work-related topics (57.5%), tech issues (48.8%), working remotely (47%), and many more. 45.1% claimed that they attended more meetings while working remotely, and 20.9% said that they attended fewer meetings.

40% of employees said that they experienced mental exhaustion due to video conversations, and video calls of over 1 in 10 employees were hacked by attackers. 68% of employees said that they experienced technical issues during video conversations, and 41.5% experienced issues due to distracting background noise.

17.1% of managers are extremely concerned about their respective company’s cybersecurity during the coronavirus pandemic while 17.2% of them were not concerned at all.

Take a look at this infographic for more insights:

Read next: How to be more productive while working from home (infographic)
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