Here’s Why Everyone Hates Twitter’s Redesign

It’s pretty rare, almost unheard of in fact, for any kind of change to an online platform going over well with its users. However, Twitter’s recent UI redesign might be one of the most widely hated in recent memory because of the fact that this is the sort of thing that could potentially end up giving people literal headaches and has caused widespread confusion because of the inversion of the Follow button’s colors.

The most prominent change that people have noticed has to do with the font. Twitter has started using a new font that it is calling Chirp, and it is justifying the use of this font by saying that it will improve readability. With all of that having been said and now out of the way, it is important to note that quite a few users are complaining that the exact opposite is true. Many users are actually reporting that they have gotten a headache from reading the new font, and Twitter Design, the company’s official design based account, got quite a negative ratio with over 7,000 quote RTs as opposed to just 3,000 regular RTs.

This is not the only thing that people are taking issue with. Previously, when you followed someone the color of the button went from white or grey (depending on whether or not you were using dark mode) to blue. Now, though, it is blue when you are not following someone and it turns white when you follow them, basically becoming the complete opposite of what used to be the case.

While this is not causing anyone any literal headaches, it is causing plenty of metaphorical ones with all things having been considered and taken into account. Plenty of people have found their follower numbers dropping with many followers becoming confused by the change and thinking that the white follow button means that they are somehow no longer following someone, and when they click on it they end up unfollowing them by accident.

This is something that happens when people are used to a specific type of color scheme. Twitter’s attempts to make its platform more accessible through the use of the typeface are admirable, but they should not come at the expense of usability. Only time will tell whether or not the changes will pan out the way Twitter is expecting them to.

Whatever the case may be, the changes are enormously unpopular at the moment and it appears that Twitter has actually decreased overall readability rather than improving it. There is already a Chrome extension that allows users to switch back to the old Twitter design, so if Twitter doesn’t switch back people might just take matters into their own hands.

Update: Twitter has taken the feedback of its users seriously, the micro-blogging network tweeted that it is "making contrast changes on all buttons to make them easier on the eyes", plus, Twitter 's Accessibility team also explained in a tweet that they've "identified issues with the Chirp font for Windows users and are actively working on a fix."

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