Walls 'n' all: How AI is affecting every inch of the workplace

It has been reported that, in 2017, 61% of businesses implemented artificial intelligence, a rise from 38% in 2016. The majority of solutions powered by AI include machine learning, natural language processing and predictive analytics. Some may be anxious regarding the growth of AI, but the concept will help, rather than hinder, jobs - and paves the way for endless other opportunities.

Pros of AI in the workplace

By deploying the correct AI technology, your business will be able to save time and money by automating and optimising routine tasks, helping to increase productivity and operational efficiencies. It can also help to avoid mistakes as AI assists in eliminating human error and, hence, making faster business decisions. This is because the decisions are based on outputs from cognitive technologies.

Another reason why decisions can be made at greater speeds is that AI can mine a great amount of data to initiate quality leads and expand customer leads, as insights are used to accurately predict customer preferences and offer a more personalised service.

Other pros of AI extend to the ability to increase revenue, grow expertise and offer intelligent advice and support. It also gifts the user an advantage over any competitors, an excellent incentive to introduce the concept. Following this, incentives stem from customer demand, internal experiences, operational and technical issues or a decision made by an executive.


How AI will change the workplace

AI will certainly revolutionise the workplace, as it will aid in the removal of the unconscious and conscious partiality relating to the recruitment and dismissal of staff. Furthermore, it can help with workplace policies and HR duties. For example, it can help to remind employees about wearing the correct safety gear owing to its intelligent scanning technologies.

In regards to HR support training, AI can utilise chatbots - an initiative which has proved successful in many call centres where there is a high turnover of staff. This is because it helps to keep answers to queries consistent and so maximise customer satisfaction.

Greater flexibility with AI

It has been estimated by the Bank of England that some 30% of corporate jobs may disappear by as early as 2026; however, all is not lost, as it is thought that the majority of jobs lost will be mundane office tasks that are often considered undesirable and completed half-heartedly with minimal satisfaction.



Moreover, we may see a demand for new roles which will replace the previous laborious positions and, as a result of this, we will experience an influx of creative workers. The likes of Skype, VR, mobile devices, laptops and tablets means that this new, more creative workforce will be constantly hyper-connected, without the previous restrictiveness of the local office.

The newly introduced hyper-connectivity of creative workforces will require workspaces to be more flexible, as many employees will need to work outside the typical 9-5 working hours. For workers in the office, luxury office design from Maris can help to maximise the productivity of those who drop-in and hot-desk regularly.
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