Sunday, May 11, 2014

Social Care Excellence on Facebook is Now the Standard - infographic

Socially Devoted Facebook Q1 2014: Social Care Excellence on Facebook is Now the Standard - infographic: From the quarterly Socially Devoted results on the state of social customer care around the world, socialbakers has investigated that how brands and industries are doing, benchmarked against their historical performance. Take a look at this infographic, to see the latest facts.

Globally Brands on Facebook respond to 65% of questions. Statically, this makes Facebook a socially devoted platform, new study revealed.

Brands feel the importance of social media customer care, a new report from socialbakers shows that in Q1 2014 the absolute number of questions asked grew by 1 percent only, while the number of answers on Facebook grew by 7 percent.

Check out this infographic for more stats on which industries are facing the highest demand on Facebook, top 10 socially devoted brands and how are the leading brands doing it.

Socially Devoted #Facebook Q1 2014: Social Care Excellence on Facebook is Now the Standard - #infographic #socialmedia

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