Oct 10, 2014
How To Use Social Media To Improve Customer Relations - #infographic
Posted by Irfan Ahmad Digital Information World Author Pakistan author profile Friday, October 10, 2014 info-graphics , marketing , Social-Media
This infographic from Tollfreeforwarding and Gryffin media sheds some light on why companies need social media customer service and how they can use social media to improve customer relations.
Get your priorities straight by picking a right platform and creating a query hierarchy.
Create a social media listening dashboard with tools like SproutSocial and Netvibes.
Get ahead of the competition with your social response time.
Monitor and measure what works and what doesn't.