AI models like ChatGPT, CoPilot and Gemini use anthropomorphism while communicating with humans. Anthropomorphism refers to giving human characteristics to machines or animals and AI chatbots use it to make communication feel more intimate. They pick up different communication patterns and words that humans use and help them to hold conversations that are more coherent, contextualized and even give out some emotions.
Before the rise of AI, language and communication used to be a quality of only humans but how chatbots are making us rethink about it. Humans are mostly subjective and this can be seen in their communication when they form opinions while talking about different events. They use words like “we” and “I” to present their individuality. To refer to the second person, humans mostly use words like “you” which builds a relationship between both individuals who are participating in the conversation.
Most of the time, chatbots do not use intersubjectivity. The user may refer to himself as “I” but the chatbots don't use pronouns like “I” and “you”. It simply answers as a guide or advisor, giving helpful answers, in third person writing style. But in another scenario, such as short commands and answers, AI chatbots also use pronouns like “you” to address the users. When chatbots use pronouns to address the usee, it feels personal and makes the user feel that both the AI and them are actively involved in the conversation. It also used phrases or empathize with users to acknowledge that they can feel user emotions.
When AI chatbots use first person pronouns, it makes the users aware that the AI can empathize with them and the users feel more engaged in the conversation. It may not feel that there is nothing wrong with AI models showing some identity or personality, but this can have long term effects on the users. They may find it difficult to differentiate between an AI or human conversation. We may even start believing that AI is a conscious being and we may start having difficulties in our real life relationships. Human interactions are all about different emotions so talking with an AI model which doesn't even feel emotions for long can alter our perception of communication.
Image: DIW-Aigen
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Before the rise of AI, language and communication used to be a quality of only humans but how chatbots are making us rethink about it. Humans are mostly subjective and this can be seen in their communication when they form opinions while talking about different events. They use words like “we” and “I” to present their individuality. To refer to the second person, humans mostly use words like “you” which builds a relationship between both individuals who are participating in the conversation.
Most of the time, chatbots do not use intersubjectivity. The user may refer to himself as “I” but the chatbots don't use pronouns like “I” and “you”. It simply answers as a guide or advisor, giving helpful answers, in third person writing style. But in another scenario, such as short commands and answers, AI chatbots also use pronouns like “you” to address the users. When chatbots use pronouns to address the usee, it feels personal and makes the user feel that both the AI and them are actively involved in the conversation. It also used phrases or empathize with users to acknowledge that they can feel user emotions.
When AI chatbots use first person pronouns, it makes the users aware that the AI can empathize with them and the users feel more engaged in the conversation. It may not feel that there is nothing wrong with AI models showing some identity or personality, but this can have long term effects on the users. They may find it difficult to differentiate between an AI or human conversation. We may even start believing that AI is a conscious being and we may start having difficulties in our real life relationships. Human interactions are all about different emotions so talking with an AI model which doesn't even feel emotions for long can alter our perception of communication.
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• Which Social Network Dominates Digital Ad Spend in 2024?
