Tips for an Effective Funeral Home Marketing Strategy

A funeral home is much the same as any other small business when it comes to increasing sales and growing your business. There are certain things you can do, but the key is an effective marketing strategy. If you want to be a top funeral plan provider, the following funeral home marketing tips will help optimize your strategy.

Choose the Right Logo

Two things are crucial to the success of a funeral home: trust and brand recognition. An instantly recognizable logo makes your name easier to remember. In addition, it makes your business look more professional, trustworthy, and legitimate.

You could try designing one yourself, but there are plenty of freelance logo designers that will do a good job.

Create a Useful Website


If you want to maximize conversions, create a website that’s modern and accessible on mobile devices. Make sure your website contains helpful information for anyone considering your services and tools to make your clients’ lives easier.

One update you should strongly consider is offering online payments.

Consistency is Key

There are lots of things that work together to form your brand identity. They include social media pages, online ads, business cards, postcards, flyers, and your website. Try to use the same color schemes and fonts for all your marketing materials.

The tone and voice should also be consistent when it comes to messaging. Work on developing a voice that resonates with your target audience.

Consider Direct Mail Marketing

Direct mail is a very traditional marketing strategy that still works today in the digital world. Look for homes in your area with residents aged over 55 and send repeat mailings that increase brand awareness and let people know what services you offer.

If you include branded items along with the mailing it increases curiosity and gets them to read your message.

Make the Connection an Emotional One

You’ll be more successful if you sell the emotional benefits of your services rather than specific features. You can use your marketing to underline why pre-planning saves time, money, and stress for your loved ones. Stories can be very effective because people relate far easier to personal narratives compared with stats and facts.

Highlight What Makes You Different

If there is something you do that’s different from your competitors, use your marketing tools to highlight what it is. You might offer a wider selection of products, some unique services, or more personalization options, for example.

Your pre-planning options may be more affordable. If this is the case, make sure to include it on your website, as cost is a major concern for most consumers.

Understand Your Community

Communities are different wherever you might be in the world. You must work out what people want in your area. Once you know what that is, you can make sure you sell it to them.

If you operate in an area where money isn’t an issue, advertise your more upscale services such as casket personalization, eco-friendly green burials, or unique photo displays for memorial services.

Advertise Online

Did you know that a staggering 97% of people who need to find a local business for their needs first initiate some sort of search online?

You can help potential customers find you by running a pay-per-click advertising campaign with the help of Google ads. Pick service-specific keywords as these will make sure prospects who land on your website are more likely to buy.

Introduce Your Staff

Funeral homes are a very people-oriented type of business. Potential customers like to see who they’ll be working with when it comes to coordinating a funeral service for a loved one. Include real photos of your staff on your website and in other advertising as this shows the human side of your business. It also helps to gain the trust of prospective clients.

Start Blogging


People read blogs for entertainment, but they also read them to educate themselves. Rather than simply listing your services and providing contact information, include helpful articles.

You might want to break down the funeral pre-planning process for your website visitors. Let people know how much time, money, and stress they can save by pre-planning. Give website visitors some ideas on how they can make a funeral service more meaningful and personalized.

If you can provide lots of useful information, you’ll look more knowledgeable than your competitors. You’re also showing how much you care about your business and the people who use your services.

Final Thoughts

In the funeral industry, caring for families and their loved ones and providing excellent service are top priorities. Unfortunately, this often means less focus on operations that are important to running a business. For a funeral home, marketing could play a big role in bringing in new business. Now you have a better idea of what you can do, it will help you make your funeral home stand out.
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