Meta Adopts Its Oversight Board’s Recommendations By Making Changes To Its Controversial Cross-Check Program

Tech giant Meta has decided to respond to so many of the recommendations added by its Oversight Board in terms of its controversial cross-check initiative.

By this, we mean to say it is planning on making some serious changes to the program that is designed to protect high-profile users from the tech giant’s system for content moderation.

As a part of the response generated, Meta mentioned that a lot of the suggestions were worthwhile and it felt the need to take them on. However, the firm has opted to stop implementing such changes which better the transparency of those using the program.

The response by Meta came forward after it was witnessed criticizing the program for keeping so many of its business concerns in the lead when compared to the likes of human rights. While the firm spoke about the program as a type of second layer for reviews, it claimed that this was designed to prevent mistakes.

As noted by the Oversight Board, such cross-checks are quite backlogged and therefore, harmful content stays on the platform for a longer time than usual. Moreover, as a whole, Meta has opted to agree and place 26 of the 32 outlined recommendations. And if not completely, at least it’s being done partially.

These entail several changes that hover around activities like cross-checking cases that the firm handles on an internal basis. In the same way, there are so many promises designed to disguise more details related to the company’s Oversight Board related to program.

The firm similarly could be seen reducing the number of backlog cases in this manner.

It’s worth noting how Meta decided to refuse the recommendation by the board that asked it to publicly reveal politicians, public figures, enterprises, and actors which benefit from such cross-check protections in place.

The firm has been mentioning publicly for a while now how it hopes to disclose more details related to the initiative and it might end up causing a series of unintended results that turns out to be unfeasible for the company. But it would definitely be up to cross-checking for issues like bad actors.

In the same way, Meta has opted to not commit to those clauses related to alerting users about being cross-checked. They felt it was not necessary and so was the change linked to allowing users to opt out of the process altogether.


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