Researchers Are Making People Aware Of Tech Support Frauds And How To Be Safe From Them

The FBI's Boston department says that there's an alarming rise in tech support frauds and they are hitting most US consumers. All of these frauds start when a message pops up on your computer or any other working device. When you are using a computer and a message (on your browser) or email pops up and claims that your computer has been hacked, it's most probably a scam campaign. But the message will state otherwise and say that your device has been hacked. If you ever see a notification like this but do not have proof of whether it's fake or not, simply just not click on it.

This is tech support fraud where scammers pretend to be customer service and claim they are here to help you resolve the issue of hacking on your computer. Most times, these scammers disguise themselves as someone from big companies like Apple and Microsoft. Their goal is to trick people into thinking that there is something seriously wrong with their computers. Then these scammers ask the user to pay them money so they can fix his issue. Sometimes, to panic the user, fraudsters even claim that your computer has child abuse material in it. This worries the user and he gets ready to pay any amount to fix his issue as soon as possible. And that's how fraud happens.

Fraudsters are even making users download apps like Ultraviewer and AnyDesk on computers that lead them to access all of the information. They can even access your cryptocurrency accounts and steal all of your funds. The leader of the FBI (The Federal Bureau of Investigation) Boston division said that many people have lost millions of money. That's why we are urging people to stay careful while using a working device. The FBI team is also making the people aware of the fact that real tech support services never go out of their way to gain your information, nor do they insist on payments via cash, gift cards, or cryptocurrency. If you see a pop-up appear on your screen, never engage with it. If it's legitimate, it won't have a phone number and the scammers use a phone number so you can contact them easily.

Photo: Rawpixel/Freepik

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