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Employees never want to leave these 20 companies. And here's why

"Acquiring the right talent is essential to growth," says Salesforce boss Marc Benioff. "Hiring was - and still is - the most important thing we do."

But finding the right people is the easy part. Keeping them happy is the real challenge. After all, the best people are never short of offers.

Angela Ahrendts, former Senior Vice President of Retail at Apple Inc, explains:

"Everyone talks about building a relationship with customers. I think you need to create one with your employers first. It's what turns a good company into a great company."

So which businesses are the best (and worst) at keeping their people happy? Resume.io looked at data on median tenure lengths from LinkedIn to find out. And it put all the results into several charts and tables.

Here's a close look at what they tell us

The top companies' employees don't want to leave

HSBC Bank and global skincare giant Neutrogena share the number one spot. On average, employees dedicate 10.2 years of their professional lives to these companies.

"HSBC is an excellent place to work," reads one LinkedIn employee review. "Friendly people, good management, good training. Family-friendly, flexible hours and days. And they really take care of you. It's a company where you're treated like a person, rather than a statistic."

Pharmaceutical company Merck and Co comes next. It holds onto staff members for an average of 9.8 years.

Thomson Reuters claims the fourth spot with an average staff retention rate of 9.7 years.

People love working for airlines

The remaining position in the top 5 companies that keep staff the longest belongs to Pakistan International Airlines. The median staff retention rate for Pakistan's biggest airline is an impressive 9.5 years.

Pakistan Airlines isn't the only airline to make it onto the top 20 list.

In fact, airlines dominate the chart. They occupy over half (11) of the positions. That's more than any other industry in the study.

Airlines are incentivized to hold onto their people due to the large sums they invest in training and vetting pilots. Generous stopover allowances, flexible working hours, and heavily discounted flights are why airline server staff remain so loyal.

Companies with fastest employee turnover rates

There's always an exception to the rule. In this case, it's Avelo Airlines. The Houston based budget airline has a staff retention rate of just 0.8.

"Very stressful environment," writes one former employee on Glassdoor. "The flights are so cheap because they squeeze as much as they can from staff. No breaks. Zero flexibility with time off. No wiggle room to change jobs within the company. A terrible place to work.”

Avelo Airlines shares the dubious 'honour' of 'fastest employee turnover rate' with two other companies. They are fast-food chain Popeyes and cryptocurrency exchange platform Coinbase.

Popeyes inclusion isn’t much of a surprise. Many of its staff are students working through the summer.

Others struggle with the frantic pace of the fast-food industry.

You can't blame them.

Few people dream of working 60 hours a week on minimum wage. And that's exactly what the average Popeye employee has to do to cover the basic cost of living in the US. So when something better comes along, the vast majority jump ship.

Tech companies struggle to retain their staff. But why?

Coinbase's inclusion is a bit more unexpected - or at least at first glance.

The billion-dollar firm is at the leading edge of one of today's most exciting industries. And Coinbase pays very well. Entry level coders can start on as much as $50,000 a year; not bad for someone straight out of college.

In other words, working at Coinbase sounds like every young tech-heads dream job.

So why do so many people leave after less than a year? In a word, the answer is opportunity.

Coders and programmers are highly sought after professionals, especially in Silicon Valley, where Coinbase is headquartered.

"I get calls and emails from recruiters every week, sometimes every day," writes one young coder based in Silicon Valley. "The money they offer is crazy, and they like to sweeten the offers with freebies.”

“I can see why so many people have their heads turned. Plus, Silicon Valley is uber-competitive. Everyone is super-smart and super ambitious. They're always looking for something better."

This explains why Coinbase isn't the only tech company that appears on the list of businesses people don't want to stay at.

Almost half of the companies (9) are classed as tech ventures. And they include some of the biggest companies in the world, including Meta (formerly Facebook), Alphabet (Google's parent company), and Amazon.

See just how long employees stay at these firms in the charts below.
We’ve heard a lot about the ‘Great Resignation’ lately. But what about the companies that employees are happy to stick with?
The top 20 companies employees don't want to leave (global study)
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