Pages

A Study Reveals That Customers Of Banks, Mobile Networks, And Retail Stores Are Increasingly Holding Them Accountable For Scams Being Conducted

A recent survey reveals that half of all consumers across banks, retail stores, and mobile networks actively place them blame on such institutions and product developers for scam messages.

Scams and cyber crimes are concepts that no netizen is even slightly unfamiliar with. It's rather easy to see why as well. Considering just how much of our day to day lives is often stored in the digital world (phone numbers, addressed, car license numbers, etc.), it's very easy to see why scams leave a more jarring impression upon us when encountered. Of course, as with almost all forms of crime, after being committed, everyone needs someone to blame. Even if that someone ends up being the victim themselves. Victims of phishing attacks are more often than not ridiculed instead of sympathized with for having fallen for a scam. At some point or another, these individuals exposed their own privacy, and thus deserve what came to them.

This is the sort of attitude that can only be adopted in retrospect, when hindsight's 20/20. Blaming users for getting the short end of the stick over cybercrime is not helpful. And nowadays accountability seems to be shifting around to an area where it may even belong. Banks, retail stores, and mobile network operators are now catching fire under this new version of the blame game. It seems very easy to aim hate towards anyone but the perpetrator themselves, especially when they're nowhere to be found. Data amassed by Callsign reveals that 45% of consumers of the above mentioned services hold them accountable for scams. 42% of mobile network users urge the networks to be more vigilant in their approach, as do 33% of all bank customers.

According to the amassed data, 67% of all users claim to receive scams via email, 57% receive them via SMS, 46% have encountered them via phone calls, 33% have been targeted through messaging apps, and 27% through social media. So, even if the likes of banks and mobile networks aren't themselves responsible for the fallout, some amount of extra precautions should be introduced.

Certain banks have started introducing two factor authorization across the board for all of their customers. This way, if anyone tries to impersonate someone else they're going to have a much more difficult time of it. Social media platforms such as Facebook are familiar with this concept as well, even if it isn't widespread across all other such platforms as well. The point, however, is that 2FA very much should be widespread. It's one of the most secure ways that users can maintain online privacy and security.

Many users are typically unaware of whether or not the services that they adhere to have 2FA or not. In such cases, those very services should reach out to users and make sure they know of all the available options to them. It's a difficult time for everyone on the internet nowadays. With the world wide web being as massive as it is, scammers aren't always caught. So it's always best to stay prepared, just in case.


Read next: What Country Has the Most Per Capita App Spending? The Answer Might Surprise You

No comments:

Post a Comment