Facebook users are complaining on several social networking forums about their posts being taken down and them receiving warnings for posting inappropriate, suggestive or otherwise negative/adult content even though their content didn’t actually contain any such materials. This is a clear problem in Facebook’s algorithm, and it’s one that is really harming the overall users and businesses experience that people are hoping they would be able to rely on all in all. Some users are even getting their accounts suspended over false allegations of posting inappropriate content, and when these users complain to Facebook they are often forced to make do with responses that are vague at best and don’t really involve any kind of actual understanding of the problem at hand.
Facebook can’t really afford to continue like this, since if users are going to start fearing for the safety of their accounts even though they have not actually done anything against community standards, they might just end up switching to other platforms. Facebook’s response to complaints has been quite slow, and this is just making matters worse. A change in the algorithm needs to happen quickly lest Facebook’s place as a hub of content and communication be put at risk in some way, shape or form.
A big reason for these AI blunders can be mismanagement on Facebook side or perhaps the social media giant is trying its best to irritate maximum number of users, page admins and business owners by relying only on their feedback instead of its human content moderators to look into false indications and sensitive cases.
Read next: Facebook Bans Ad Containing “Overtly Sexual” Cow Raising Uproar About Disproportional Regulation
Read next: Facebook Bans Ad Containing “Overtly Sexual” Cow Raising Uproar About Disproportional Regulation
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