CenturyLink Suspension Triggered Massive Outages For Several Popular Websites And Applications

CenturyLink is an internet service provider supposed to keep websites up and running. On Sunday, CenturyLink was down itself and the widespread outage that has affected two continents triggered massive outages in several popular sites and services including Hulu, Feedly, Discord, Cloudflare, PlayStation network, and Xbox Live. The CenturyLink suspension was identified as the cause of power outage at the network infrastructure and website security service provider Cloudflare, and Cloudflare took several sites and online services along with it when it went down. CenturyLink has tweeted that the service has been restored.

CTO Cloudflare Graham-Cumming stated that today we saw a widespread outage online that affected several service providers. Graham-Cumming explained that the automated systems of Cloudflare detected the issue and routed around them. However, the extent of this product required manual intervention too. Cloudflare CTO claims that CenturyLink caused the outage which took Cloudflare as well as its several customers down with them.

CenturyLink also confirmed that there was an IP outage impacting CDN (Content Delivery Networks). The company also said that it was unable to comment on particular clients due to customer proprietary network information. Back in 2017, CenturyLink acquired Level 3 for $34 billion.

DownDetector, an independent website which shows reports of the internet as well as service outages, displayed that reports of internet connectivity problems came in across Europe and the US on Sunday morning. CenturyLink wrote in a tweet that the company apologizes for the effect of this massive outage. The company also said that CenturyLink was able to confirm that services impacted by the outage have been restored. The tweet came nearly four hours after the CenturyLink outage was first reported.

Back in December of 2018, CenturyLink experienced an outage when a single malfunctioning network card cut off internet and telephone services for consumers as well as business users. Furthermore, it also took down 911 services in some states, and some customers even lost connection for 2 days. In July of this year, Cloudflare outage temporarily took down public cloud networks such as Google Cloud, Microsoft Azure, and Amazon Web Services. This outage was caused by a router error on Cloudflare’s global backbone.

Services such as Cloudflare are designed to help keep websites running smoothly if traffic surges and prevent distributed denial of service attacks in which huge networks of PCs send malicious traffic to sites.

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