How To Use Social Media To Improve Customer Relations - #infographic

How To Use #SocialMedia To Improve Customer Services - #infographic #marketing
Your customers are connected to you in large numbers through social media. Use it.

This infographic from Tollfreeforwarding and Gryffin media sheds some light on why companies need social media customer service and how they can use social media to improve customer relations.
Using Social Media To Improve Relations with your Customer - #infographic #marketing

Key highlights:

Get your priorities straight by picking a right platform and creating a query hierarchy.

Create a social media listening dashboard with tools like SproutSocial and Netvibes.

Get ahead of the competition with your social response time.

Monitor and measure what works and what doesn't.
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