Samsung is cleaning house. Starting July 31, the company will begin deleting user accounts that have been inactive for at least two years. Once an account is removed, it cannot be recovered.
These accounts are central to using Samsung’s services across its Galaxy devices. Everything from the Galaxy Store to Samsung Health and Galaxy Wearables requires a Samsung account. While some users tie these to their Google accounts, many still use separate logins.
Samsung defines “inactive” as an account that hasn’t seen any login or activity in 24 months. This rule applies to both primary and secondary accounts. If an account hasn’t been used during that time, it’s at risk of being permanently erased.
The move could affect people who used to own Samsung phones or tablets but haven’t logged in for a while. If you think you might want to use a Samsung device again—or you simply want to keep access to past purchases or data—it’s worth checking your account.
How to Keep Your Samsung Account
To prevent your account from being deleted, all you have to do is log in before July 31. Just one sign-in is enough to reset the inactivity timer and keep your account safe.
Samsung says it will email users about the change, but if the account’s email address is outdated or inactive, the warning might never reach them. If you’ve used Samsung products in the past, now is a good time to log in and check your account status.
Image: Daniel Romero / Unsplash
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These accounts are central to using Samsung’s services across its Galaxy devices. Everything from the Galaxy Store to Samsung Health and Galaxy Wearables requires a Samsung account. While some users tie these to their Google accounts, many still use separate logins.
Samsung defines “inactive” as an account that hasn’t seen any login or activity in 24 months. This rule applies to both primary and secondary accounts. If an account hasn’t been used during that time, it’s at risk of being permanently erased.
The move could affect people who used to own Samsung phones or tablets but haven’t logged in for a while. If you think you might want to use a Samsung device again—or you simply want to keep access to past purchases or data—it’s worth checking your account.
How to Keep Your Samsung Account
To prevent your account from being deleted, all you have to do is log in before July 31. Just one sign-in is enough to reset the inactivity timer and keep your account safe.
Samsung says it will email users about the change, but if the account’s email address is outdated or inactive, the warning might never reach them. If you’ve used Samsung products in the past, now is a good time to log in and check your account status.
Read next: TikTok Rolls Out New Tools to Give Users More Control Over What They See
