Video Call setups creating delays in businesses meeting

The pandemic has brought many people to its knees and created hurly-burly in the daily lives of business people. People have started taking different approaches after the remote working scenarios, and one of the few changes is turning up to video calls. To attend an important meeting with clients abroad, one needs to have a faster internet connection and good video quality.

The lag in connecting video calls has taken more time than expected, and many have agreed that this could be a deal breaker. A recent study by MAXHUB concluded that more than 2,000 Britons faced an issue regarding video calls. 59% of people take approximately ten minutes to set up a video meeting call.

Let’s suppose an average person connects with his employees through video calls every week, and it takes up to 200 minutes per month to connect conference calls with them. Overall if we see the results of lagging video calls, it seems that they lose forty hours a year. 34% of workers said they deal with the issue of poor connection to video calls every day.

Moreover, there has been a contrast between younger users and adult users, and it seems that young workers take less time to connect to video calls as compared to adults. 78% of people between the ages 18 to 24 need only ten minutes to connect the call in contrast with the 55 to 64 years old people. The problem doesn’t lie in technological deprivation, but it could be the case that younger users are more conscientious when it comes to technology, whereas adults face issues connecting to the calls.

The majority of employees, according to the study, are dissatisfied with the audiovisual calls setup. 28% claim that they are not provided with the appropriate tools for working under pressure. 23%, on the other hand, claim that this is a deal breaker for us because tech giants are failing to address their difficulty connecting with remote employees.

Additionally, 54% of respondents said that not having the right tools would be a problem when starting a new job, especially for those between the ages of 18 and 24, whereas 74% said that it would create complications for them later in life.

The new epoch enables people to connect with each other more easily, but the study says otherwise. According to Tony McCool of MAXHUB, businesses have suffered as a result of remote employees and flexible working arrangements since the pandemic. But the problem lies with the company not fixing the issue of lagging video calls. During this rapidly changing environment, companies need to work fleetingly to improve the quality of video calls.

Furthermore, MAXHUB asserted that a lack of sufficient technology for hybrid working is hindering workplace collaboration. Because people are more comfortable dealing with remote and in-office employees in person rather than choosing a platform where they have to wait for another person to get a stable connection on their video calls.

MAXHUB showed additional research on the technology behind video conferencing and found that comfort is the top priority for 48% of people. Additionally, 37% of respondents stated that successful hybrid work requires immediate meetings that begin without interruptions from technology. For meeting clarity, a good microphone was also rated as essential 37% of the time.


Read next: How to have fewer (and better) work meetings
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