5 Ways Technology Has Led to More Productivity at Work

Previously, all the transactions that took place in business had to be recorded in papers and later, the information stored in files. With time, the business had a lot of physical files that it did not know where to store the ones recorded later. That means it took much time to record these transactions. Moreover, information easily got lost, and it was hard to locate details that when urgently needed. This article, therefore, highlights how technological development has increased work productivity.

Things have since changed with the advancement in technology and the development of applications that make things easier. For instance, it is possible for employees to hold a meeting even when they are not physically available at their place of work. Businesses can also hold huge volumes of data and conveniently access them using technological devices such as computers.

In other words, there has been an overall change in the way businesses interact with employees, clients, and other players. There are several areas where technology has contributed massively to the well-being of businesses.

Improvement in Customer Interaction

Normally, it is the customers that are the main pillars in any business. It is their purchases that increase the revenues that a business gets. Customer support involved sending the traditional letters that took a long time to be delivered. Alternatively, the customers that had questions on the services provided by a given company had to make phone calls that sometimes went unanswered because there were no customer-support personnel available. With the advent of tools like chatbots, that has been changed. Concerns from the customers are addressed immediately, and their experiences with the businesses improved. There are also other avenues for interaction between the business and its customers. These include the use of email and social media platforms. With satisfied clients, the businesses can make more sales and improve on their profitability

Employees Are Happier

The people joining the job market today are more tech-savvy. There is a section of the labor that would love to work from home. Previously, that would not be possible. It means that today the businesses can incorporate the contribution of different employees depending on their preferences. Increase in internet penetration and speed makes it possible for this group to work with their laptops or phones at home without feeling chained or restricted by the office environment. Several studies have proven that employees that are allowed to work within the environments are happy and usually more productive. The diversion from the traditionally acceptable working hours is a boost to business growth.

Real-Time Tracking of Business Growth



There are technological tools that are used to track the progress of a business. For example, the managers can use these trackers to monitor and compare the sales made by a business within a given period. In case there is a reduction in revenue, it is easier to find out the reasons and work on ways of applying important corrective measures. If there is a project that the business is undertaking, adjustments can be made if there is any problem. The emerging issues can be detected in time. As such, there are never surprises in the way things turn out in the end. The proactive approach helps the businesses avoid losses.

Ability to Access Experts

Today a business can easily get an expert in an area where the available employees cannot handle properly. There are freelancing websites that avail experts in all the areas. The days that businesses had to rely exclusively on the staff they have are long gone. It is easy to outsource expertise that is not available to the business within its ranks. When you receive outside help from staff, for example essay writer, you give the employees time to focus on what they can do well, thus making it possible for them to increase the level of productivity within the business.

Better Advertising

Today online marketing is a central thing. The days that businesses depended entirely on newspaper ads are long gone. Today, successful businesses are those that meet their customers on online platforms. For example, social media sites such as Facebook and Twitter have become the new battlegrounds. The advantage is that businesses can reach out to many customers at the same time. In the process, they increase the revenue generated and reduce their advertising costs.

When assessed, it is obvious that the positives outweigh the negatives. It is good for businesses to embrace the positives of technology. They should also work on reducing the negatives.

Read next: Surprising Ways in Which the First Ten Minutes of Your Day Affect Productivity (infographic)

Featured illustration: Freepik

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