ChatGPT Reaches New Heights for Success as it Expands to WhatsApp, Adds Shopping Features, and Enables Fact Verification

OpenAI’s popular tool ChatGPT is reaching new heights of success. The company has chosen to integrate the AI chatbot into WhatsApp, but that’s not all.

It also includes handy shopping features and new ways to verify facts. We’re also going to see an exciting memory integration offering arriving soon. Let’s dig down deep to see what the hype is all about.

There are new features inside the search tool where users get the chance to shop for products, search through the WhatsApp platform, and even see better source citations. The updates are designed on real-time search features rolled out in October last year. As per the AI giant, the goal is to prove how it's a fierce competitor in the world of search, where Google continues to dominate.


The updates are built using real-time search options shared in October. OpenAI shared that carving a niche in the world of search won’t be easy, but they’d like to try anyway. So far, it seems to be working as engagement with users is on the rise.

Let’s talk about the biggest and most exciting shopping feature addition. Users get the chance to look for products of different kinds, compare various options, and even purchase things directly via the chatbot. The company clarified how product results are not ads, but are chosen organically.

The tool provides suggestions to users depending on what they’re current talks or past conversations might be. Similarly, they give suggestions based on past pricing, reviews, or images.

The shopping features are now up for grabs to all, wherever ChatGPT is on offer. So far, we think this might click with audiences as it’s something different.

Soon, the company is hoping to include a new memory update feature. This would combine with shopping and search so that AI can relate past talks to produce the most relatable and reliable results. The memory feature will launch on Plus and Pro over the next few weeks, other than in certain EU nations and the United Kingdom. Now, the great part is that users have full control and can alter settings if and when they wish over time.

Users also get the option to utilize Search features on WhatsApp by texting the 1-800-242-8478 number on the platform. This gives them access to updated data even if and when users are offline or far from the PC. Hence, if you happen to belong to a location where you get access to ChatGPT, then you can make the most of the offering.

In other news, ChatGPT is making fact-checking a simpler process by rolling out several sources for data and helping users confirm facts through different pages online. Remember, the more sources you’re surrounded with, the more reliable and quicker the search will be. In case you’re not sure about some data being offered as a reply to your search, you can always switch to another source for verification.

There are other improvements like trending searches, autocomplete, and others that provide suggestions as you type to make searches quicker. For now, it uses both OpenAI tech and Bing Search index to find what the user is asking for.

Such updates are proof that the company is really evolving into a massive ecosystem where users get the most out of discovery and online shopping. Many of the features are still in development, and the company hopes to bring more partners on board for a seamless user experience.

Read next: New Alert Issued Against AI Chatbots Being Very Deferential and Flattering to User Preferences
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